Legal Disclaimer

YOU MUST BE 18 OR OVER TO BUY AND/OR USE ANY CIGELECTRIC PRODUCT.

Keep all e-liquid stored in a safe location out of the reach of children and pets with child safety caps securely on.

WARNING: This product is not intended for use by persons under legal smoking age, non-smokers, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. This product contains nicotine. If you are allergic to nicotine, propylene glycol, or any combination of inhalants, consult your physician before using any CigElectric products. Discontinue use and consult a physician if you experience nicotine misuse symptoms such as nausea, vomiting, dizziness, diarrhoea, weakness and rapid heartbeat.

Our products do not treat, diagnose, or cure any disease, physical ailment, or condition. Keep all products out of the reach of children and pets as ingestion of certain pieces can present a choking hazard. Nicotine can be toxic if inhaled or ingested in large doses, and may cause irritation to eyes and skin if exposed. Wash immediately with soap and water upon contact. Nicotine is highly addictive.

CigElectric products are not marketed for use as a smoking cessation product. We are not a pharmaceutical company and we do not sell medical products.

Electronic Cigarettes are electronic devices, many electronic devices contain a battery which may fail. The result can be potentially harmful, as certain types of batteries may expand or leak. Do not leave batteries charging while unattended or overnight. Only charge your battery with the correct charger purchased from CigElectric. Electronic cigarettes should be treated as any other delicate electronic device to avoid damage to the battery, other components, or harm to yourself. Electronic cigarettes should not be left inside a vehicle unattended or anywhere which may expose the battery to high temperatures.

CigElectric does not manufacture any products we sell and therefore may not be held responsible for manufacturing defects, in appropriate usage, modification, or uses other than intended. Every electronic device requires maintenance and care. Failure to properly maintain your electronic cigarette, inappropriate usage, modification or damage caused by abuse or mistreatment of the product will result in invalidating any warranty claims, and constitutes an assumption of liability on the part of the user.

This symbol means that this product and any batteries it contains must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of batteries and electrical and electronic equipment. This separate collection and recycling will help to conserve natural resources and prevent potential negative consequences for human health and the environment due to the possible presence of hazardous substances in batteries and electrical and electronic equipment, which could be caused by inappropriate disposal. For more information about where to drop off your batteries and electrical and electronic waste, please contact your local council, your household waste disposal service, or the shop where you purchased this product. Contact [email protected] for additional information on WEEE and waste batteries. This product contains a Lithium-ion Battery.

Returns Policy

If you would like to return your order for whatever reason, we’re here to help. We offer free returns within 30 days of purchase. You can return your product for a different product, or a refund via original payment method.

Please note the following exceptions to our refund policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must have labels still on and be returned in original product packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please contact us via the contact form.

Your right to cancel an order

You have the right to cancel an order from the moment your order is placed until seven working days after receiving your goods. This includes all products from CigElectric excluding e-liquids if the seal has been broken on the bottle. If you would like to cancel your order please contact us within this period.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the sitesubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

CigElectric collects and uses Users personal information for the following purposes:

• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To administer a content, promotion, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Changes to this privacy policy

CigElectric has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy, our legal disclaimer and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about our legal disclaimer, privacy policy, the practices of this site, or your dealings with this site, please contact us.

CigElectric
cigelectric.co.uk
Gate Lodge Unit 1
Ipswich, Suffolk, England